When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and call the surgery once sufficient time has elapsed, and allow at least five working days before contacting the Practice concerning any tests, unless otherwise instructed by the Doctor or Practice Nurse.
Please note that some tests including scan/xrays can take a few weeks to come back to the surgery.
Times to call:
- Call the Surgery after 2pm Monday – Friday for your results
- Alternatively, ask at Reception in person after 11:30am Monday – Friday
- For pregnancy test results, you must attend the practice.
You will be asked for some personal details when calling, this is to confirm your identity. The receptionist has the right to refuse the release of medical information if he/she feels that it does not pertain to the person calling. We hope that our patients find our high standards of confidentiality satisfactory with regard to releasing this type of information.
If the test was arranged by your hospital consultant
If your test has been carried out at a Clinic or Hospital please call the Clinic or Hospital for the result, as we cannot action tests which have been requested by other Clinicians outwith the practice. If the consultant’s secretary or colleague inform you they will send the results to your GP, explain that you want the results from the specialist who arranged them who is in by far the best place to give appropriate advice.
Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
All specimens must be provided in a suitable, sterile container and marked clearly with name, date of birth and a date and reason for the specimen. Sample bottles are available at reception.