We are unable to accept prescription requests by telephone.
Please note this form cannot be used to request appointments or telephone calls from GPs. Any requests of this nature will NOT be actioned
Lindsay and Gilmour are currently undergoing a refit of their premises so please, if you can, give plenty notice for your requests if they are to be sent there.
Your Repeat Medication
If you need regular medication and your doctor does not need to see you every time, you will be issued with ‘repeat prescription’. When you collect a prescription you will see that it is perforated down the centre. The left-hand side is the actual prescription. The right-hand side (re-order slip) shows a list of medicines that you can request without booking an appointment to see a doctor. Please tear off this section (and keep it) before handing the prescription to the chemist for dispensing.
Please allow two full working days for all prescriptions to be processed. Remember the surgery is not open at weekends and public holidays. Requested medications not on your repeats list will be prepared in three full working days. (if authorised by the GP).
Please state preferred pharmacy name and address. Prescriptions can not be collected from surgery.
Run out or just about to run out medication requests
Unfortunately a small minority of patients are repeatedly running out (or just about to run out) of their medication. ‘Urgent’ requests of this nature cause a great deal of disruption to the smooth running of the practice. Please be aware that such requests will be questioned very carefully by the reception staff and may well be refused by the GP. A record is kept of such requests.
If you forget to request a Repeat Prescription
If you forget to obtain a prescription for repeat medication and run out of important medicines, you may be able to get help from your pharmacy. Under the Urgent Provision of Repeat Medication Service, pharmacists may be able to supply you with a further cycle of a previously repeated medicine without having to get a prescription from your GP. If you receive stoma products from your pharmacy or other suppler and/or receive suppose such as continence products and welfare food from community services, you should ensure you have sufficient supplies as you may encounter difficulties in obtaining theses over public holidays, or when we are closed.
How to order your medication
Request your Prescription Online (only available to Registered Patients of the Practice)
Please ensure your date of birth is correct
You can do this by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request. Please put this repeat prescription request in the box on the reception desk.
You can post your prescription slip or written request to us at the Practice. You can include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the surgery. (Please allow extra time for any possible delays with the postal service).
Pharmacy Ordering/Collection Service
Pharmacies offer a prescription collection service from our Practice.They can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice, or you can have your medication delivered to your home if appropriate. Please contact the pharmacy of your choice for more information if you wish to use this service.
Collection your Prescription
You will be asked to confirm your name, address and postcode when you collect your prescription. You may nominate someone to collect your prescription on your behalf, by completing and returning a Prescription Collection Consent Form (available from Reception).
The doctors at the Practice regularly review the medication you are taking. This may involve changes to your tablets, in accordance with current Health Board policies. Please be reassured that this will not affect your treatment. We may sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.
Non-Repeat Items (Acute Requests)
Non Repeat Prescriptions known as “Acute” prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records. This is normally a new medication issued for a trial period and may require a review visit with your Doctor prior to being added onto your repeat prescription records.
Some medications are recorded as acute as they require to be closely monitored by the Doctor. Examples include many anti-depressants, drugs of potential abuse or where the prescribing is subject to legal or clinical restrictions or special criteria. If this is the case with your medicine, you may not always be issued with a repeat prescription until you have consulted with your Doctor again.
When you are discharged from hospital you should normally receive five days supply of medication. Please bring the medication requirements issued by the hospital to us here at Crewe Medical Centre (or post via SAE) before your supply of medication has run out. A GP will check the medication change request, and if necessary will issue a prescription.
We will try and issue you a new prescription on the same day.
For patients leaving Scotland for long periods of time (eg, over three weeks) it may not be in their best interest to self-medicate with an extended prescription. Under these circumstances, patients may be prescribed only as much medications as they need until they find a doctor to take care of their condition at their destination.
The surgery can explain the safest course of action if you are leaving Scotland and are currently prescribed repeat medications.